Binding: CD-ROM
Brand: Intuit, Inc.
EAN: 0028287009547
Format: CD-ROM
Item Dimensions: 95
Label: Intuit, Inc.
Manufacturer: Intuit, Inc.
Model: 284255
MPN: 296724
Platform: Windows Me, Windows 2000, Windows 98, Windows NT, Windows 95
Publisher: Intuit, Inc.
Release Date: November 11, 2004
Studio: Intuit, Inc.
Features:- Information management tool for delivering great customer service
- See customers at a glance and detailed information instantly
- Synchronize information between key applications
- Import contacts from QuickBooks, Microsoft Excel, Outlook, and more
- Create group mailings instantly; familiar look and feel of QuickBooks
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Editorial Review:
Product Description:
Quickbooks Customer Manager v2.0 R3 small box
Average Rating: 
Rating:  -
I can't tell you how much time I have wasted. Don't buy it!
Customer Manager is full of software bugs and is a complete waste of time. For example, I was syncing to Outlook and something went wrong causing duplicate records to be added to Customer Manager some with the full data and some partial (2042 duplicates!). Customer Manager has no tool to automatically merge and fix these, and now my Outlook and Blackberry don't have the full information.
Rating: -
When QB came out with Customer Mangager I was really excited. The features I need finally available. The concept fits perfectly with my business and it is very customizable. But beware. The program is buggy and creeps to a halt eventually requiring a complete removal and new installation to keep it running at any reasonable pace. I was hoping version 2 was better but now into version and 2.5 and I can't wait to get all my data into something that doesn't hang my system up. Don't waste your time and money on this program. Shame on you QB for the empty promises.
Rating:  -
This is a decent product with some useful features but it is not overly sophisticated. It is limited to 4 users and does not work among users in "real time" - it must be synced up to a central database before you can get an updated copy. That process can occasionally get messy. I am currently moving to a much more robust system as my company and needs have grown. Also this program requires double entry into quickbooks to create an invoice if you are tracking appointments and things like that.
Rating: -
This is an absolutely useless product. I was looking forward to pulling up email histories and seeing QuickBooks data right along side, but none of that matters if it doesn't work. Forget the fact that I had to open it, it would freeze, I would end the program, and the reopen it to use it--one day it just stopped accepting new emails. Two hours on the phone with tech support and they told me I had a problem with Outlook. I love Intuit products, but if you can't deliver this in quality form with the English-speaking support team I've come to appreciate, then it's best pulled off the shelf.
MMK (a 7 year QuickBooks user, ProAdvisor, CPA, and disappointed customer)
Rating: -
Were they smoking some weed when they designed this product. First of all, it's two separate applications. Second, you have to sync Quick Books to Customer Manager or vice versa and that takes a while. Third, it just doesn't make sense. You can easily get frustrated using this worthless product. Why couldn't Quickbooks have added this feature to its existing product without have to use it separately. Too many steps in a busy office environment is a waste of time.
This is my first time writing a review and I feel so much better now that I know that there were other users who felt the same way.
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