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AdWords suspension without reason


Author Message
Fabio Salvadori

PostPosted: August 15, 2003 10:01 PM 

Importance: AWA

AWA responds to a member who claims an AdWords account was terminated without explanation.

AdWordsAdvisor Says: [Link to quote]

After 3/4 disapproval I received a Warning that my account will be terminated or suspended (don't remember the exact words) in case I would continue with my behavior, but without explaining what I was doing wrong.

Hi all - If you ever get a disapproval message from AdWords that is not clear, or another sort of message that you don't fully understand, then *please* reply to message and request a clarification.

It is in everyone's best interest to keep your ads running, assuming they are within Google guidelines. And we will be happy to clarify what those guideline are, if we have been unclear in some way.

So hit that 'reply' button, and tell us what you need to know.


Posts: xxx

Reply: 1

PostPosted: March 5, 2007 7:50 PM 

I agree with you. I was also banned without being given a clear explanation. I WAS sent warning and I tried to clear my adwords campaign(one out of many) of the problems. However, they never pinpointed the exact problem. I was trying to fix something that wasn't the problem in the first place. In the end, I was banned. I emailed gmail, talked to them on the phone, and chatted with them all in a kind and nice manner, but in the end, I'm sitll banned. I had no bad intentions and desperately needed Adwords as a source of income. I might have to drop out of college now and while I know Google can terminate any account anytime they want, I think that it was rude that they terminated my account because of this misunderstanding. And I've heard of many other cases too. Google think that since theyre so big, they don't have to care about their customers. In a sense that is true, but in another sense, I think they should care for their customers no matter what.

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