Googleguy: Let me start by saying that we believe this follow is probably a competitor (areaconnect.com, whiteyellowpages.com, 50states.com, yellow.com, etc.).
Will someone asking us to be removed actually get us removed? This doesn't seem right. We were delisted on Nov 18th. Our practices are no different from the above competitors (look for yourself).
Our pages are NOT "exactly the same." Our pages are designed to help the user find their business needs with less clicks - we even pre-fill search boxes with not only city and sate but also yellow page heading. we are constantly working to improve our information and our interface to help the user find their request easier and faster. Here are two reviews of our site at Alexa:
"I can only guess that the negative reviews I see below are from the impatient and/or unobservant. I've been using this yellow pages for more than a year and I always find what I need within a few clicks. When I get to a subject page the search boxes are already filled in and all I have to do is click the button and I have all the listings I need. They might be a fairly new company without a million ads but their Hawaiian sites are full of ads. Maybe they're based out of Hawaii, though I see a number of ads in Texas also (I live in Hawaii and I have family in Texas). I guess you can't satisfy everybody, but they work for me."
AND
"I was looking for an attorney in Portland OR. They showed up right at the top of my search. One click from the search engine and I was on an ad page for attorneys. There were no ads, which was slightly disappointing, but I clicked on the "Find More" and got a complete listing of attorneys. Very useful. "
There are also a few negative reviews that appear to be possibly the same person. These negative reviews appear to come right after any positive review in an attempt to keep our Review Rating down. Also look at the reviews of our competitor sites mentioned above and in some case the negative wording is actually the same. One stands out as always having a single positive review though I will not mention the name. We will not stoop to the unprofessional tactic of trying to get our competitors delisted. We prefer to continue to improve our sites and thus raise our usability instead. We have never sent you, Google direct, or any other search engine a negative comment about our competitors.
We are not a "spam" site (an incorrect term, yet you will notice our negative reviews at Alexa use the same term as "Colin Lee" in our reviews). We are a legitimate business and several of our city sites (around 50) are licensed to independent "hard book" YP publishers, including the Hearst Corporation.
We assumed that our delisting was because of an inadvertent error on our part when we added a number of new cities recently and neglected to partition some of our State Indexes, thus ending up with far too many links on these pages. We have corrected this issue and sent a Re-Inclusion Request to help@google.com. I will be happy to give you the reference number of that request in private. We are also happy to discuss anything you like via the included email (or ask for our corporate phone number which I prefer not to post here).
Sincerely,
Jeff Lindeman
Vice-President
Internet Yellow Pages World Wide Inc