http://www.markcarey.com/web/customer-relationship-management-best-practices/ Copyright 2007 Fri, 16 Feb 2007 08:15:18 -0500 http://www.movabletype.org/?v=3.31 http://blogs.law.harvard.edu/tech/rss Customer Relationship Management Best Practices: http://www.markcarey.com/web/customer-relationship-management-best-practices/ http://www.markcarey.com/web/customer-relationship-management-best-practices/ Customer Relationship Management Best Practices Fri, 16 Feb 2007 08:15:18 -0500