http://www.markcarey.com/web/definition-of-customer-relationship-management/ Copyright 2007 Fri, 16 Feb 2007 08:15:48 -0500 http://www.movabletype.org/?v=3.31 http://blogs.law.harvard.edu/tech/rss Definition of Customer Relationship Management: http://www.markcarey.com/web/definition-of-customer-relationship-management/ http://www.markcarey.com/web/definition-of-customer-relationship-management/ Definition of Customer Relationship Management Fri, 16 Feb 2007 08:15:48 -0500